Keighley, West Yorkshire, United Kingdom
Head of Managed Service at BAE Systems Applied Intelligence
Information Technology and Services
Education
BCS. Chartered Institute for IT 2012 — 2012
ITIL Service Management Foundation V3, N/A
National School of Government 2009 — 2009
n/a, Computer and Information Systems Security/Information Assurance
Chartered Management Institute 2006 — 2006
Diploma level 5 (degree equivalent), Business Administration and Management, General
SVQ 2000 — 2000
SVQ Level 3, Advice and Counselling
Ellon Academy 1980 — 1985
In House
Management Development
Experience
BAE Systems Applied Intelligence February 2015 - August 2015
Lockheed Martin UK, Information Systems and Global Solutions June 2013 - February 2015
Getronics UK January 2011 - May 2013
GRAMPIAN POLICE January 2008 - June 2011
Grampian Police January 2007 - January 2008
Department of Work & Pensions January 2005 - January 2007
Department of Work & Pensions January 2002 - January 2005
Department of Work & Pensions January 2001 - January 2002
Department of Work & Pensions April 1987 - April 2001
Skills
Performance Management, Project Portfolio..., Business Continuity, Business Analysis, IT Strategy, Incident Management, Strategy, Public Sector, Managed Services, Service Desk, Project Delivery, Governance, Process Management, Problem Management, Business Process, Resource Management, Risk Management, ITIL, Service Improvement, Project Management, PMP, Change Management, Leadership, IT Operations, Stakeholder Management, IT Service Management, Project Planning, Outsourcing, Service Delivery, SDLC, Local Government, Business Transformation, Operations Management, Process Improvement, Sla, PMO, SLA, Team Management, Team Leadership, Service Management, IT Outsourcing, Training, Business Process..., IT Management, Management