London, United Kingdom
Helpdesk Technician (1st3rd Line)
Information Technology and Services
Education
North West Kent College 2003 — 2004
I.T. Systems Support Technician, Information Technology, Pass
North West Kent College 1997 — 1999
BTEC National Diploma in I.T. Applications, Information Technology, Pass
North West Kent College 1996 — 1997
Network and Software Support, Information Technology, Pass
Leigh CTC
Leigh CTC
Experience
Computeq Ltd February 2011 - Present
Balfour Beatty Workplace January 2010 - January 2011
Atos Origin July 2008 - December 2009
Fujitsu Services May 2004 - July 2008
Fujitsu 2000 - 2002
Skills
Backup Exec, DHCP, Network Administration, Blackberry Enterprise..., Antivirus, Symantec Antivirus, Service Desk, System Administration, Software Installation, Microsoft Office 2003, Windows, ITIL, XP, Computer Hardware, SBS, DNS, Sla, Help Desk Support, Technical Support, Dameware, Group Policy, Windows Remote Desktop, Veritas, VPN, Symantec Backup, McAfee Antivirus, Microsoft Exchange, Peripherals, Lotus Notes, Microsoft Office 2007, Enterprise Vault, Symantec Endpoint..., Switches, VMware, Desktop Administration, VNC, Servers, McAfee, Blackberry, Laptops, Windows 7, Troubleshooting, Hardware, HP, Windows Vista, Citrix, Printers, Active Directory, Microsoft SQL Server, Windows Server