Manchester, Greater Manchester, United Kingdom
Customer Service Team Manager at Speedy Services
Facilities Services
Education
St. Helens Technology College 2000 — 2002
Advanced Vocational Certificate of Education, Engineering
Cowley High School 1995 — 2000
Experience
Speedy Services September 2014 - Present
Speedy Services 2011 - Present
Speedy Services February 2007 - 2011
GAP Group Limited June 2005 - January 2007
Skills
Key Account Management, Contract Negotiation, Project Management, Business Strategy, Operations Management, Time Management, Account Management, Team Building, Process Improvement, Construction Safety, Construction, Commercial Management, Sales Process, Sales Management, Recruiting, New Business Development, Procurement, Sales Operations, Sales Presentations, Forecasting, Purchasing, Selling, Negotiation, Logistics, Customer Satisfaction, Cost Management, Change Management, Customer Service, Training, CRM, Customer Retention, Direct Sales, Coaching, IOSH, Leadership, Team Leadership, Budgets, Business Planning, Project Planning, Plant Hire, Facilities Management, Contract Management, Management, Sales, Team Management, B2B, Microsoft Excel, Business Development