Preston, United Kingdom
Consultant @ CoralTreeSystems
Information Technology and Services
Education
Ribbleton Hall , preston 1982 — 1987
Experience
Fujitsu February 2013 - Present
Unity Media 2013 - 2014
Unity Media 2013 - 2014
Virginmedia January 2012 - December 2012
Service Improvement Manager August 2008 - July 2010
Convergys 1994 - 2010
Telewest 1994 - 2010
VrginMedia March 2004 - August 2008
Skills
Team Management, Process Development, Consultancy, IT Strategy, Project Management, ITIL, SLA, Mentoring, Technical Analysis, Process Improvement, Requirements Analysis, Six Sigma, Stakeholder Management, Service Management, Project Planning, Solution Architecture, Broadband, Vendor Management, IT Service Management, Configuration Management, Resource Management, Sla, Business Analysis, Outsourcing, Program Management, Telecommunications, Project Delivery, Testing, Service Improvement, Release Management, Unix, IT Operations, Quality Assurance, Team Leadership, Service Delivery, Data Migration, Customer Relations, Incident Management, Process Management, Business Process, Change Management, Solution Design, VOD, Documentation, IT Management, Integration, Mobile Devices, SDLC, MS Project, People Management