United Kingdom
Customer Journey Manager OmniChannel
Retail
Education
Bulmershe School 1993 — 1999
GCSE, English, Maths, Drama, Chemistry, Biology, Physics, History, French, Design Technology, A, C
Bulmershe School 1992 — 1999
Experience
Waitrose January 2014 - Present
Direct Wines June 2009 - December 2013
Direct Wines January 2008 - June 2009
Direct Wines April 2007 - January 2008
Direct Wines February 2005 - March 2007
Skills
User Experience, Team Management, Adobe Recommends, Campaign Management, Marketing Strategy, Analytics, Adobe Search & Promote, Adobe, Adobe Presenter, Online Advertising, Requirements Gathering, E-commerce, Adobe Test & Target, Retail, Marketing, Digital Marketing, Website Management, Social Media, Information Architecture, ijento, Adobe Site Catalyst, User Interface Design, User Interface, cheetahmail, Customer Journey Mapping, Marketing Management, Webmaster Services, Web Analytics, Technical Presentations, Google Analytics, Multi-channel Marketing, Web Design, Direct Marketing, Customer Journeys, Customer Experience, Online Marketing, Management, Usability, Clicktale, Email Marketing, Strategy, Mobile Devices, PPC, Email Design, Conversion Optimization