Wallington, Greater London, United Kingdom
Experienced IT Managed Services Team Leader
Information Technology and Services
Education
Mt. Druitt High School, Sydney Australia 1981 — 1986
Higher Scool Certificate
Experience
Atos July 2012 - Present
Fujitsu Australia Limited December 2010 - March 2012
Fujitsu Australia Limited July 2009 - November 2010
UXC Getronics August 2007 - February 2009
Canon Australia March 2004 - July 2007
Department of Commerce February 2003 - February 2004
ServiceFirst February 2002 - January 2003
Canon Australia May 2001 - January 2002
Norton Rose Group August 1996 - April 2001
Stream Global Services July 1995 - July 1996
Skills
XP, Service Delivery, IT Management, Committed to Customer..., ITIL Certified, Process Improvement, Incident Management, Troubleshooting, Managed Services, Desktop Environment, IT Service Management, Network Security, Team Leadership, Service Management, Team-oriented, Project Management, Management, Microsoft Exchange, Windows Server, Team Management, Information Technology, Technical Support, Service Desk, SCCM, ITIL, Laptops, Problem Management, Sla, Lotus Notes, Group Policy, System Deployment, VMware, Servers, Help Desk Support, Citrix, Service Level Agreements, Windows, Active Directory, Amadeus, IT Outsourcing, Desktop Support..., Customer Support, Procedure Development, Incident Handling, Operating Systems, Windows 7, Mentoring Of Staff, Key Performance..., Disaster Recovery, Virtualization