Accrington, Lancashire, United Kingdom
Owner & Founder | Qi Contact Limited | The Business Auditors Limited
Executive Office
Experience
Qi Contact Limited June 2014 - Present
The Business Auditors Limited July 2013 - Present
1st Choice Alarms Ltd November 2012 - June 2013
Comms Consult April 2012 - November 2012
Denwa Communications November 2011 - April 2012
Denwa Communications April 2009 - December 2011
Supanet July 2008 - April 2009
Skills
IVR, Increase Productivity, Compliance, Quality Assurance, CTI, Call Centre Consultancy, B2B, Telecommunications, SQL Integration, CRM, Sales Process, Contact Centers, Selling, Call Centers, Customer Satisfaction, Automation, Hosted Services, Productivity Software, Customer Service, PCI DSS, Invoicing, Billing, Security, IP PBX, Call Center, Call Centre design, Mitel Telephony, Managed Services, Automated Processes, Direct Sales, Avaya, Account Management, Integration, SIP, Sales, Telephony, Business Development, SIP Trunking, Call Centre Development, CRM Integration, Legal Compliance, VoIP, Mitel, Broadband, Management, Consultants, Call Centre Architecture, Call centre, Solution Selling, Automated Diallers