Cleveland, United Kingdom
Service Operations Manager Customer Service Account Manager. Career break looking for a new position and challenge
Computer Hardware
Education
Blakeston Comprehensive School, Stockton
Experience
Chubb Fire & Security October 2012 - November 2013
NCR Corporation May 2002 - October 2012
NCR March 2002 - December 2011
NCR Ltd April 1997 - December 2011
NCR University January 2001 - January 2006
NCR Ltd January 2001 - January 2002
NCR, Ltd January 1997 - January 2001
Philips Business Systems January 1984 - January 1997
Olympia Business Systems, London January 1978 - January 1984
Tees January 1974 - January 1978
Skills
Computer Hardware, IT Operations, Management, Service Delivery, Service Level Agreements, ATM networks, Troubleshooting, Incident Management, Networking, Integration, Outsourcing, Team Building, Change Management, Operations Management, Recruiting, Professional Services, Inventory Management, Process Improvement, Technical Support, Vendor Management, Customer Satisfaction, Account Management, Team Leadership, Mentoring, Telecommunications, Service Management, Customer Service, SLA, Field Service, Coaching, Training, ATM, Service Improvement, Sales Operations, IT Service Management, Contract Management, Performance Management, Team Management, Problem Solving, Customer Relations, Teamwork, Workforce Management, Continuous Improvement, Data Center, People Management, Documentation, Customer Focus, Operating Systems, Sla, Hardware