Colchester, United Kingdom
ICT Officer at Colchester Borough Council
Information Technology and Services
Education
Suffolk College of Higher Education 1989 — 1991
BTEC National Diploma, Computing
St Helena Secondary School 1984 — 1989
8 GCSEs
Experience
Colchester Borough Council June 2014 - Present
Colchester Borough Homes September 2012 - June 2014
CSC April 2006 - July 2012
CSC January 2005 - January 2006
CSC January 2003 - January 2005
CSC September 1997 - March 2004
CSC January 1998 - January 2003
Anglian Water Services July 1989 - September 1997
Skills
PRINCE2, Databases, Customer Service, Data Validation, Microsoft Word, Business Process, Musical Instruments, Stakeholder Management, IT Asset Management, Service Improvement, Training, Communication, Asset Management, Business Analysis, Written Communication, Governance, IT Service Management, Relational Databases, Servers, Microsoft Excel, CA Unicentre, Service Management, Music, Root Cause Analysis, Ad Hoc Reporting, Project Management, Problem Solving, Data Analysis, Management, Data Quality, Asset Managment, Client Liaison, Team Management, Training Delivery, Outlook, Lotus Notes, Writing, People Skills, Project Delivery, Capita Housing, Reports, Microsoft Outlook, Error Analysis, Change Management, IT Hardware Support, Service Delivery, Service Desk, Oral & Written..., Business Process..., Microsoft Office