Kegworth, Leicestershire, United Kingdom
End User Support Specialist at Cognizant
Information Technology and Services
Education
Woodlands Community School, Allestree, Derby 1977 — 1983
Portway Juniors, Allestree, Derby
Experience
Cognizant April 2015 - Present
Royal Bank of Scotland December 2009 - December 2014
Fujitsu Services - Government Offices & BMI Contracts November 2007 - December 2009
Fujitsu Services on East Midlands Broadband Consortium (EMBC Campaign) March 2006 - November 2007
ClientLogic May 2004 - March 2006
ClientLogic March 2003 - May 2004
Barron Mcann Ltd June 2001 - June 2002
Skills
Microsoft Office, VMware, Lean Manufacturing, Six Sigma, Hardware Support, Software Installation, Network Engineering, SMS, Apple OS, VMware Server, Novell Netware, Switches, Remote Troubleshooting, Domain Management, Blackberry Enterprise..., Windows 7, Citrix, Lean Startup, Call Monitoring, Windows Server, Cisco Call Manager, Remote Access, Video Conferencing, Yellow Belt, Print Servers, Groupwise, Lean Thinking, DNS Server, Mail Server, Cisco VoIP, CSI, Cabling, ICA, iPad, RDP, Microsoft SQL Server, Oracle Applications, Blackberry, SharePoint, Web Hosting, Zenworks, Firewalls, Lean Management, Microsoft Exchange, Mac OS, Network Topology, Active Directory, Printers, Bomgar, Lean Tools