Northampton, United Kingdom
Digital Process Manager at Barclaycard
Financial Services
Education
Kingsthorpe Community College 1983 — 1986
Experience
Barclaycard January 2012 - Present
Barclaycard August 2010 - January 2012
Barclaycard 1987 - 1993
Skills
Change Management, Project Delivery, Stakeholder Management, Program Management, Credit Cards, Banking, Risk Management, Relationship Management, Project Management, Financial Services, Management, Payments, Business Process Mapping, SDLC, Call Centers, Requirements Gathering, Resource Management, Team Management, Business Process..., Outsourcing, IT Service Management, Process Improvement, Customer Experience, Team Leadership, Business Transformation, IT Operations, Financial Risk, Business Process, PRINCE2, Sla, User Acceptance Testing, Business Analysis, Release Management, Incident Management, Test Management, Offshoring, Service Management, IT Strategy, Requirements Analysis, PMO, Business Requirements, Integration, Project Portfolio..., Data Migration, ITIL, Governance, Service Delivery, Retail Banking, Vendor Management, IT Management