London, United Kingdom
Guest Services Office Supervisor at Rapport Guest Services/Restaurant Associates
Hospitality
Education
Sidcup School for Girls, Sidcup, Kent 1979 — 1985
Sidcup School for Girls
Experience
Rapport Guest Services/Restaurant Associates November 2013 - Present
Rapport Guest Services August 2013 - November 2013
Citi, London & Europe HQ July 2005 - August 2013
Estee Lauder Companies 2003 - 2005
HSBC Private Banking Intl formerly The British Bank of the Middle East March 1995 - June 2003
Hong Kong and Shanghai Banking Corporation March 1987 - 1995
Skills
Team Management, Strategic Planning, Time Management, Forecasting, Contract Management, Employee Relations, Project Planning, Business Planning, Event Planning, Recruitment Advertising, Building Relationships, Microsoft Excel, Team Leadership, New Business Development, Performance Management, Process Improvement, Contract Negotiation, Account Management, Sales, Outsourcing, Project Management, Talent Acquisition, Administration, Leadership, Event Management, System Administration, Training, Risk Management, Hospitality, Office Administration, Sourcing, Microsoft Word, Negotiation, Budgets, Client Development, Microsoft Office, Operations Management, Team Building, Coaching, Customer Satisfaction, Outlook, Teamwork, Customer Service, Change Management, Human Resources, Management, Recruiting, Facilities Management, Procurement