Coatbridge, North Lanarkshire, United Kingdom
Client Services Manager
Financial Services
Education
Coatbridge College
Administration and Operations Management , Business Administration and Management, General
Experience
The Succession Group March 2014 - Present
Lloyds Banking Group September 2012 - March 2014
VFS International - Offshore financial advisory services in Africa March 2006 - June 2012
Skills
Customer Service, Office Administration, Back Office, Operations Management, Corporate Communications, Teaching Writing, Outsourcing, Management by Objectives, Communication, Database Administration, Lesson Planning, Training, IRESS, Coaching, Teacher Training, Operational Excellence, Training Delivery, Educational Leadership, Microsoft Word, Time Management, Organizational..., English, Teaching English as a..., Management, Team Building, E-Learning, Employee Benefits, Cross-functional Team..., Microsoft Office, Young Adult Literature, Client Rapport, Training & Development, Team Management, Problem Solving, Establishing Systems, Business Process..., Establishing Processes, Teaching Reading, Leadership, Employee Training, Teaching Adults, Classroom Management, Benefits Administration, Wealth Management..., Leadership Development, Team Leadership, Teaching, Front Office, Microsoft Excel, Business Decision Making