United Kingdom
Protel Quality & Training Manager at Rocco Forte Hotels
Hospitality
Education
Apeldoorns College 1997 — 1999
College Degree, Hotel and Restaurant Management
Rijnijsel College 1994 — 1995
College Degree, Restaurant, Bar and /Food Services Management
C.S.G Edenoord 1992 — 1993
College Degree, Business Administration and Management, General
C.S.G Edenoord 1988 — 1992
College Degree, Electrician
Experience
Rocco Forte Hotels September 2015 - Present
Xn Hotel Systems August 2010 - August 2015
Holiday Inn High Wycombe October 2009 - August 2010
Micros Fidelio UK March 2008 - July 2009
Fermain Valley Hotel February 2007 - February 2008
Shield Hill Castle October 2006 - January 2007
The Edinburgh Residence September 2005 - October 2006
The Isle of Eriska Hotel & Spa February 2005 - September 2005
Blakes Amsterdam (Now Dylan Hotel Amsterdam) August 2004 - January 2005
Hilton Dunkeld House, Hotel & Country Club December 2002 - April 2004
Skills
Technical Trainers, Project Management, Train the Trainer, Post Go Live Support, Software Implementation..., Hotels, Development & delivery..., Software Documentation, Hospitality Industry, Training Programme..., Training Delivery, Pre-opening, Hospitality Management, Revenue Forecasting, Restaurants, Property Management..., Technical Training, IT Service Management, Training Programs, International Relations, Delivering Technical..., Corporate Training, User Documentation, Training, Food & Beverage, Training Manuals, Interviews, Hotel Booking, Go Live Support, Hospitality, Revenue Analysis, Software Implementation, Hotel Management, Software Architectural..., Project Coordination, POS, Time Management, Employee Training, Front Office, Hospitality Consulting, CRM, Instructor-led Training, Technical Support, Protel, End-user manuals, Customer Satisfaction, Software Development, Training Facilitation, Computer Software..., Micros