United Kingdom
Financial Services and past business review contractor
Financial Services
Education
IFS CeMAP 2015 — 2015
CeMAP - level 3 qualification, CeMAP - Level 3
Lloyds TSB 2003 — 2003
NVQ Advanced in customer services - Level 3 qualification, Customer Service Management, Pass with merit
Epping Forest College 2000 — 2002
GNVQ Advanced in Business Studies - Level 3 qualification, Pass with merit.
Experience
GE Money Bank July 2014 - Present
GE Money Bank April 2014 - July 2014
Homeserve January 2014 - March 2014
James Mahaffy Contractor Services Ltd April 2013 - October 2013
James Mahaffy Contractor Services Ltd June 2012 - March 2013
James Mahaffy Contractor Services Ltd August 2011 - June 2012
James Mahaffy Contractor Services Ltd July 2009 - August 2010
Selftrade (Perm role) April 2007 - July 2010
Bestinvest July 2004 - March 2008
Skills
Project Planning, Retail Banking, Strategy, Team Leadership, Analysis, Investment Banking, Root Cause Analysis, Stockbroking, Pensions, Project Delivery, Financial Planning, Risk, Options, FSA, Change Management, Strategic Financial..., Business Analysis, Finance, Complaint Management, Portfolio Management, Stakeholder Management, Fixed Income, Relationship Management, Complaint Handling, Banking, Equities, Investments, Financial Services, AML, Customer Service, Financial Risk, Risk Management, Process Improvement, Management, Financial Analysis, Insurance, Compliance, Wealth Management, Leadership, Quality Assurance, Securities, Financial Markets, Business Process..., Back Office, Operational Risk, KYC, Asset Management, Operational Risk..., Derivatives