London, United Kingdom
Design Research Manager
Design
Education
Loughborough University 2004 — 2008
BSc, Ergonomics (Human Factors)
Llandrindod High School 1996 — 2003
3 A levels and 4 AS levels (Grade A), 11 GCSEs (10 A*, 1 A)
Experience
Telegraph Media Group August 2014 - Present
Foolproof October 2012 - July 2014
User Experience Professionals' Association UK August 2010 - November 2013
Foolproof July 2012 - October 2012
PDD Group Ltd August 2010 - July 2012
System Concepts Ltd July 2008 - August 2010
Eurocontrol July 2006 - July 2007
Canterbury of New Zealand 2005 - 2007
Loughborough Students Union October 2003 - 2007
Skills
Task Analysis, Axure, OmniGraffle, Wireframes, User Experience Design, Usability Engineering, Strategy, Cross-cultural Research, Rapid Prototyping, User Experience, Workshops, Human Computer..., Ethnography, User Scenarios, User-centered Design, Heuristic Evaluation, Research Design, User Interface, Information Architecture, Service Design, Contextual Inquiry, User Research, Medical Devices, Building Relationships, Human-computer..., Card Sorting, Persona, Accessibility, Concept Development, Participatory Design, Design Strategy, Ergonomics, User Interface Design, Information Design, Experience Design, Focus Groups, Observational Studies, Paper Prototyping, Personas, Interaction Design, Staff Development, Usability Testing, Design Thinking, Usability, Observation, Experimental Design, Design Research, Human Factors, Healthcare Industry, Team Management