Warrington, United Kingdom
Technical Training Consultant at Barclaycard
Security and Investigations
Education
Wigan and Leigh College 2009 — 2010
CIPD - CTP, CIPD - Certificate in Training Practice (CTP)
DRC Computer Training College 1989 — 1990
NVQ Level 2, NVQ Computer Skills
Holy Cross College 1988 — 1989
GCSE's, GCSE
Our Ladys High School 1983 — 1988
GCSE, GCSE
Experience
Barclaycard April 2015 - Present
The Co-operative Bank plc January 2015 - March 2015
The Co-operative Bank plc June 2014 - December 2014
Barclays April 2014 - May 2014
Lloyds Banking Group January 2014 - April 2014
Lloyds Banking Group November 2013 - January 2014
Lloyds Banking Group October 2013 - November 2013
Barclays October 2011 - June 2013
Lloyds Banking Group April 2011 - October 2011
Opal, the B2B arm of the TalkTalk Group September 2009 - July 2010
Skills
Training Delivery, Personal Development, Soft Skills, Training Needs Analysis, Competency Based..., Strategy, Sales, Succession Planning, NLP, Employee Engagement, Change Management, Learning Management, Interviews, Culture Change, Organizational Design, Talent Management, Training Programme..., Performance Management, Organizational Learning, Customer Experience, Performance Improvement, Business Transformation, 360 Feedback, Management Consulting, Assessment Center, Coaching, Management Development, Training, Organizational..., Employee Training, Emotional Intelligence, Instructional Design, Blended Learning, Project Management, MBTI, Human Resources, Team Leadership, Call Centers, Leadership Development, Call Center, Time Management, Contact Centers, Service Delivery, Workshop Facilitation, Training Facilitation, Team Management, Executive Coaching, Career Development, Management, Stakeholder Management