Whitletts, South Ayrshire, United Kingdom
Experienced IT Manager, implementation, call centres, oil & gas
Information Technology and Services
Experience
Atlantic, Gulf & Pacific, a Manila Company June 2012 - July 2014
Xchanging Asia July 2011 - October 2011
PetroTiger August 2009 - April 2011
Scicom (MSC) Bhd July 2004 - April 2009
OfficeTiger August 2000 - January 2004
Nortel Networks (M) Sdn Bhd February 2000 - August 2000
Solsis (M) Sdn. Bhd. January 1998 - February 2000
Ikatan Perangsang Sdn Bhd August 1997 - January 1998
GEC Marconi Projects Malaysia June 1994 - February 1997
Northern Telecom March 1994 - June 1994
Skills
Business Analysis, Business Strategy, Software Documentation, Management, IT Strategy, Sla, Business Process, Process Improvement, CRM, Team Management, Project Planning, Integration, IT Service Management, Operations Management, PMO, Business Intelligence, Project Management, Team Leadership, Business Development, MS Project, Quality Assurance, Outsourcing, Process Management, Program Management, Vendor Management, Incident Management, ITIL, Business Process..., Project Delivery, ERP, Requirements Analysis, Security, Data Center, IT Operations, Budgets, Service Delivery, Pre-sales, Risk Management, Information Technology, Change Management, BPO, Software Development, Troubleshooting, Infrastructure, Telecommunications, IT Management, IT Outsourcing, System Administration, Disaster Recovery, Leadership