Kingston upon Thames, United Kingdom
Interim Corporate Performance Manager at Money Advice Service
Information Technology and Services
Education
QA 2009 — 2009
Prince2 Project Management Training - Foundation and Practitioner
QA 2009 — 2009
MSP Managing Successful Programmes - Foundation and Practitioner
HP 2004 — 2004
ITIL Foundation for Managers
Resource Engineering, Inc 2004 — 2004
DMAIC Problem-Solving
IRM UK 2001 — 2001
Mastering The Requirements Process
IRM UK 2001 — 2001
Business Process Modelling, Analysis and Design
Learning Tree International 1997 — 1997
Business Process Re-engineering
Microsoft 1996 — 1996
Microsoft Access
Resource Engineering, Inc 1996 — 1996
Statistical Process Control
Learning Tree International 1995 — 1995
SQL Server Transact-SQL® Programming
Experience
Home Computing Skills January 2010 - Present
Money Advice Service August 2013 - November 2013
National Savings and Investments January 2012 - April 2012
RBS June 2011 - November 2011
Platon (UK) Ltd February 2009 - November 2009
Thomson Reuters February 2009 - April 2009
Homeserve PLC June 2007 - January 2009
O2 September 2006 - April 2007
Hewlett Packard August 2002 - January 2006
compaq computers September 1998 - August 2002
Skills
Business Intelligence, PMO, Data Warehousing, Strategic Analysis, Customer Insight, Mentoring, Strategy Development, Continuous Improvement, PRINCE2, Business Process, Business Information, Project Management, Strategic Insight, Service Delivery, Enterprise Architecture, Project Delivery, Intelligence Analysis, PowerPivot, Governance, MS Excel Pivot Tables, Training, Leadership, KPI Dashboards, SharePoint, Business Change..., Process Improvement, Strategic Planning, Business Insights, Scorecard Management, Reporting & Analysis, MIS, Business Process..., Business Planning, Information Analysis, Customer Service, Management, Analysis, Balanced Scorecard, Strategy, Business Strategy, Motivation, Change Management, Information Management, Consumer Insight, KPI implementation, Performance Management, Coaching, Process Management, Business Analysis, MIS Reporting