London, Greater London, United Kingdom
Learning and development coordinator
Telecommunications
Education
The Institution of Higher Learning for Humanities and Journalism, Poznan, Poland 2004 — 2006
MA Hons. Human Resource Management, Political Science and International Relations
The Institution of Higher Learning for Humanities and Journalism, Poznan, Poland 2001 — 2004
BA Hons., Political Science and International Relations
Experience
Lebara Limited December 2014 - Present
Lebara Limited December 2011 - November 2014
Excel English Language School October 2011 - December 2011
Moussa Export – GmbH January 2007 - August 2011
Skills
Call Centers, Human Resources, Customer Retention, Business Strategy, Business Planning, Product Management, Sales Management, Contract Negotiation, Project Planning, Marketing, Customer Satisfaction, CRM, Time Management, Customer Experience, Market Research, Account Management, Management, Change Management, Business Analysis, Team Leadership, Business Process..., Negotiation, Strategy, Training, Operations Management, Team Building, Fluent in English and..., Customer Service, Marketing Communications, New Business Development, Team Management, Cross-functional Team..., Retail, Pleasant, professional..., Strategic Planning, Process Improvement, Dependable and..., Budgets, Coaching, Strong organisational,..., Business Development, Leadership, Proven ability to..., Forecasting, Teamwork, Analysis, Telecommunications, Sales Operations, Project Management, Performance Management