Leeds, West Yorkshire, United Kingdom
Customer Quality Manager at Arris Solutions Ltd
Telecommunications
Education
The Open University 1988 — 2010
Bachelor of Science (BSc), Digital Telecommunications & Electronics
Pace Academy 2010 — 2010
Lean Six Sigma Black Belt (refresher)
Six Sigma Partnering LCC 2007 — 2007
Lean 6 Sigma Master Black Belt training
Experience
ARRIS 2015 - Present
Harvard Engineering 2013 - 2014
Pace Plc 2010 - 2013
BlueFront UK Ltd 2007 - 2012
Panasonic Mobile Communications 1999 - 2006
Saitek December 1997 - November 1998
Pace Micro Technology 1992 - 1997
Skills
Reliability Engineering, TQM, Software validation, Mobile Devices, Cross-functional Team..., Business Process..., Supplier Quality, SAR, Digital TV, ISO9000, EMC, Manufacturing Quality, SaaS, Telecommunications, 8D, Mobile Communications, Quality Management, Process improvement, Consumer Electronics, Manufacturing, Lean, Supply Management, Product Management, Software QA, Process Improvement, Hardware quality, Project Management, Software Quality..., Regulatory approvals, Product validation, Leadership, Set Top Box, NPI Quality, Design Quality, Iso 9000, Quality Assurance, Usability, Kaizen, Problem Solving, Market quality..., DVB, Operational Excellence, Electronics, Six Sigma, Product Development, Lean Manufacturing, Testing, Engineering, IPTV, DMAIC