Stoke-on-Trent, United Kingdom
Experienced People & Service Manager looking for new opportunities
Information Technology and Services
Education
Stoke-on-Trent College
HNC, Business Studies, Merit
Stoke on Trent College 1989 — 1991
BTEC National Diploma, Business &, Merit
Stoke-on-Trent College
BTEC First Diploma, Business & Finance, Merit
Edensor High School 1983 — 1988
GCSE, Various
Stoke-on-Trent College
BTEC National Diploma in Business & Finance, Business & Finance
Experience
Looking for new opportunties August 2012 - Present
Fujitsu UK and Ireland August 2008 - August 2012
Fujitsu UK and Ireland October 2007 - August 2008
Fujitsu UK and Ireland February 2007 - August 2008
Fujitsu UK and Ireland 2004 - 2007
Fujitsu UK and Ireland 2001 - 2004
Fujitsu UK and Ireland 1998 - 2001
Total Home Entertainment Solutions 1995 - 1998
Adecco Group 1992 - 1995
Skills
Service Delivery, People Development, Assertiveness, People Skills, Exit Interviews, Achieving Results, Training Delivery, Service Design, Team Management, Communication, Literate, Telephony, Motivation, Adaptable to Changes, Appraisal Management, Problem Solving, Mentoring Of Staff, Staff Development, Embraces Change, New Service Introduction, Service Desk, Information Gathering, ITIL Certified, Microsoft Office, Right shoring, Research, Incident Management, Financial Reporting, Competency Based..., Forecasting and analysis, Team Leadership, Tenacious Work Ethic, Business Meetings, Delegation, Face to Face..., Process Improvement, Numerate, Enthusiastic..., Management, Knowledge Transfer, Project Management, Planning and Organising, Experienced Presenter, Discipline, Documentation, Internal Audit, Business Awareness