London, United Kingdom
Sales Operations Manager
Information Technology and Services
Education
IBM Global Sales School 2011 — 2011
IBM Software Sales Qualification
Cape Technikon 1986 — 1988
National Diploma, Business Computers
Hottentots Holland High School, South Africa 1980 — 1985
Matric (A Levels), English, Afrikaans, Biology, Mathematics, Geography, Home Economics
Experience
Icon Solutions (UK) Ltd July 2014 - April 2015
IBM United Kingdom Ltd March 2009 - August 2013
IBM United Kingdom Ltd February 2006 - February 2009
Micromuse December 2001 - February 2006
Skills
Demand Generation, Complex Sales, CRM, Channel Partners, Subscription Sales, Software Documentation, Software Verification, Enterprise Software, Renewals, Netcool, Software Industry, Sales Enablement, Lead Generation, Negotiation, Selling Skills, Support Systems, Renewal Retention, Software Deployment, Direct Sales, Social Selling, Customer Service, Customer Satisfaction, Solution Selling, Key Account Management, CRM databases, Sales Process, Negotiating Fees, Corporate Renewal, Partner Management, Customer Support, Managed Services, Value Selling, Computer Maintenance, Business Process, Customer Acquisition, Software Licensing, Sales, SaaS, Pre-sales, Contract Negotiation