Southend on Sea, United Kingdom
Engineering Team Assistant at Virgin Media
Telecommunications
Education
St Edwards CofE 1996 — 1999
HGTA
NVQ Level 2, Business Administration
Experience
Virgin Media February 2011 - Present
Virgin Media (formerly telewest) July 2004 - February 2011
Telewest September 2003 - July 2004
telewest June 2003 - September 2003
Andrew Weir Shipping March 2002 - April 2003
London Borough of Havering September 2000 - March 2002
Skills
Analysis, Microsoft Office, Call Centers, Event Management, Stakeholder Management, Team Building, Procurement, Communication, Customer Service, Team Leadership, Administration, Customer Satisfaction, Program Management, Change Management, Budgets, Project Management, Business Process..., Account Management, Recruiting, Operations Management, Outsourcing, Data Analysis, Teamwork, Process Improvement, Project Delivery, Outlook, Employee Training, Office Administration, Business Analysis, Training, WebEx, Sla, CRM, Management, VoIP, Team Management, Time Management, Training Delivery, Customer Experience, Contract Management, Service Delivery, ITIL, Administrative..., Leadership, Project Planning, Project Coordination, Coaching, PRINCE2, Vendor Management, Telecommunications