Barnsley, South Yorkshire, United Kingdom
Researching self employment
Research
Education
GIA Coffee 2012 — 2013
Market segmentation, business profile analysis, product profitability & appointment booking
Barnsley Building Society Training Services 2002 — 2002
NVQ 3 in Customer Service
Ethos Training Services 2000 — 2001
Microsoft Office User Specialist (MOUS) (with ability to teach), Word, Excel, Powerpoint & Access 97 (fastracked qualification with on-site tutoring & home study), MOUS Master - Expert Level (4 year course - degree equivalent)
Barnsley College of Technology 1988 — 1990
BTEC National Certificate in Business, Marketing & Finance
Barnsley College of Technology 1987 — 1988
Wombwell High School 1982 — 1987
Experience
Barnsley Hospice April 2012 - Present
C&D Group September 2014 - June 2015
GIA Coffee July 2012 - May 2014
Various April 2009 - April 2012
Barnsley Building Society September 1987 - April 2009
Skills
Zumba, Team Leadership, Email Marketing, Customer Satisfaction, Microsoft Excel, Account Management, Hospitality, Sales, Relaxation, Customer Experience, Employee Relations, Marketing Strategy, Problem Solving, Employee Training, Retail, Social Networking, Team Building, Negotiation, Small Business, Market Research, Recruiting, Leadership Development, Online Marketing, Operations Management, Building Relationships, Event Management, Management, Teamwork, Event Planning, Volunteering, Coaching, Sales Management, Leadership, Customer Service, Fundraising, Graphology, Online Advertising