Edinburgh, City of Edinburgh, United Kingdom
Telecare Implementation Coordinator at Blackwood Homes, Care and Support
Nonprofit Organization Management
Education
Bell College 1999 — 2001
Registered Nursing/Registered Nurse
Caldervale High School 1992 — 1998
Standard grades, highers, scotvec modules, Various
Experience
Blackwood Homes, Care and Support May 2015 - Present
Hanover (Scotland) March 2008 - May 2015
Pro Business Publications May 2007 - December 2008
The Scotsman May 2006 - May 2007
Strategic Business Solutions May 2003 - April 2006
GEORGE ANDERSON AND SONS February 2003 - May 2003
Royal Mail October 2002 - February 2003
Alldays Store Ltd June 2001 - June 2002
Frankie and Benny's - New York Italian Restaurant and Bar January 1999 - April 2001
Skills
New Business Development, Coaching, Team Building, Product Development, Public Sector, Line Management, Business Strategy, Facebook, Sales Management, Team Management, Call Centers, Strategy, Business Planning, Recruiting, Organizational..., Microsoft Office, Staff Rota, Project Planning, Leadership, Telecommunications, Training, Team Leadership, Research, Time Management, Project Management, Advertising, Call Monitoring, customer, Performance Management, Budgets, E-Learning, Strategic Planning, Interviews, Policy, Change Management, Twitter, Business Development, Management, Call Quality, Staff Supervision, Healthcare Information..., Microsoft Excel, IT, Customer Service, Negotiation, call moni, Business Process..., CRM, Sales, Leadership Development