Coventry, West Midlands, United Kingdom
Project Coordinator at Jaguar Land Rover
Information Technology and Services
Education
"Lucian Blaga" University of Sibiu, "Nicolae Lupu" History and Patrimony Faculty 2001 — 2005
Bachelor's degree, History-English Major
"Andrei Barseanu" National College of Economic Studies 1996 — 2000
Administration-Public Services Specialization Degree, Economic Studies, Public Clerk
Experience
Arvato Services March 2014 - January 2015
Arvato Services May 2013 - March 2014
Arvato Services October 2011 - May 2013
Arvato Services April 2011 - October 2011
Arvato Services February 2011 - April 2011
Telekom Romania April 2008 - November 2010
Telekom Romania November 2006 - April 2008
Mox Telecom AG March 2006 - November 2006
Mox Telecom AG January 2006 - March 2006
Skills
Communication, Customer Retention, Team Leadership, Strategy, Customer Satisfaction, Sales, Management, Training Delivery, Outsourcing, Executive Coaching, Change Management, CSAT, CRM, Talent Management, Performance Management, Market Research, Teaching, Pre-sales, Kaizen, Customer Experience, Call Centers, Soft Skills, Leadership, Leadership Development, Risk Management, Retentions, Application Service..., Customer Service, Kaizen Leadership, Reporting & Analysis, Communication Skills, Social Media, Team Management, Sales Operations, Six Sigma, Coaching, Project Management, Foreign Languages, Culture Change, Process Improvement, SAP, Employee Engagement, Lync, Microsoft Office, BPO, Training, Sales Management, Employee Training, Visio, Windows