Nottingham, United Kingdom
NewCo Project Trainer Vodafone UK
Telecommunications
Education
Newark and Sherwood College 1999 — 2003
GNVQ, Business, Travel and Tourism. GCSE English, Spanish, Teeling shorthand, Touchtyping, Business Admin
The Newark High
Eight GCSE's.GNVQ, Business Studies
Experience
Vodafone October 2004 - Present
Vodafone UK December 2010 - October 2012
Vodafone January 2006 - December 2010
Vodafone Ltd October 2004 - December 2010
Wilkinson November 2000 - October 2004
Wilkinson June 1999 - October 2004
Appletongate fish bar January 2000 - November 2000
Laurens Patisseries January 1999 - January 2000
Skills
Time Management, Process Improvement, Workshop Facilitation, Direct Sales, Employee Engagement, Strategy, Oracle, Siebel, Leadership, Training, Call Center, Training Needs Analysis, Call Centers, Stakeholder Management, Business Process..., Datango 8.5, Employee Training, Customer Experience, Telecommunications, Performance Improvement, Team Management, Project Delivery, Outsourcing, Coaching, CRM, Business Transformation, Soft Skills, Mobile Devices, Organizational..., Teamwork, Culture Change, Project Planning, Training Delivery, Management Development, Team Building, Blended Learning, Talent Management, Oracle Applications, Networking, Account Management, Human Resources, Customer Service, Performance Management, Management, BPO, Service Delivery, Staff Development, Change Management, Team Leadership, Contact Centers