London, Greater London, United Kingdom
Store manager at Caffe Nero
Retail
Education
The City of Guilds of London 2011 — 2013
Level 3 management, Level 3 NVQ Certificate in Management
West London College 1998 — 1999
First certificate english language, English Language and Literature, General
Pitagora, Catania, Italy 1991 — 1996
Diploma, Surveying Engineering
Experience
Caffe Nero April 2006 - Present
Skills
Stock Management, Teamwork, Team Building, Training, Customer Satisfaction, Loss Prevention, Customer Service, New Store Development, Trend Analysis, Time Management, Inventory Control, Employee Training, Performance Management, Leadership, Food Safety, Recruiting, Management, Sales, People Skills, People Development, Succession Planning, Telephone Skills, Hiring, Team Leadership, Trend Forecasting, Planograms, Profit, New Store Openings, Food Service, Retail, Merchandising, Coaching, Inventory, Store Management, Customer Retention, Stock Control, Merchandise Planning, Big Box, Accountability, Retail Sales, Store Operations, Customer Experience, Driving Results, Forecasting, P, Cashiering