United Kingdom
Strategic Contact Centre Operations at Interact CC
Management Consulting
Education
Institute of Optimum Nutrition 2011 — 2014
Nutritional Therapy Diploma, Nutrition
Nacka Gymnasium, Stockholm, Sweden 1990 — 1992
Diploma, Business studies
Eklidens skola 1987 — 1990
Experience
Interact CC June 2015 - Present
zest4life Surrey September 2013 - Present
Sitel November 2014 - June 2015
Interact CC October 2013 - November 2014
ZyMACK Ltd September 2013 - February 2014
Bright UK Ltd September 2012 - September 2013
Arrival Education April 2011 - September 2012
Teleperformance January 2005 - December 2010
Compass Group January 2003 - December 2004
Optimise, Putney November 2001 - November 2002
Skills
Customer Satisfaction, Inbound Marketing, Contact Centers, Customer Retention, Executive Search, Performance Management, Business Process, Management Consulting, Social Media Marketing, Leadership Development, Change Management, Call Centers, Telemarketing, Business Process..., Event Management, Stakeholder Management, Leadership, Service Delivery, Employee Engagement, Call Center, Marketing, Account Management, Business Transformation, Project Management, Outsourcing, Operations Management, BPO, Performance Improvement, Team Management, Management, Training, Business Strategy, Strategy, Team Leadership, Business Development, Marketing Communications, Program Management, Human Resources, Organizational..., B2B, Culture Change, Recruitment Advertising, Executive Coaching, Coaching, Workforce Management, Talent Management, CRM, Training Delivery, Recruiting, Customer Experience