Angela McConnachie (Livingstone)
Edinburgh, City of Edinburgh, United Kingdom
Service Delivery Team Manager, British Gas Business
Utilities
Education
Queen Margaret University College 2008 — 2012
Bachelor of Arts, Public Relations & Marketing, BA
Broughton High School 2002 — 2008
Experience
British Gas Business June 2014 - Present
British Gas Business September 2013 - June 2014
British Gas September 2012 - September 2013
Allies Security Services December 2011 - May 2012
Schuh June 2006 - October 2011
Ann Summers July 2008 - September 2009
Skills
Teamwork, Call Centers, Building Relationships, Problem Solving, Training, Event Management, target focused, Telephone Skills, Customer Satisfaction, Team-oriented, Customer Retention, Events, Fundraising, Motivation, Outlook, Profit Maximization, Compliance, Interviews, Team Leadership, Employee Training, Team Management, Retail, Facebook, Marketing Communications, Social Networking, Recruiting, Sales, Strategy, People Skills, Forward Thinking, Performance Appraisal, Management, Team Building, Customer Experience, Office Administration, Staff Supervision, Sales Promotion, Retail Sales, Marketing, Employee Engagement, Direct Sales, Coaching, Public Relations, Oral, Customer Service, Time Management, Charity