Booker, Buckinghamshire, United Kingdom
Car Hire Van Hire Customer Service at Thrifty Car & Van Rental
Leisure, Travel & Tourism
Education
Amersham and Wycombe College 2012 — 2013
ABC Level 3 Counselling Skills, Counselling Skills, Certificate
Buckinghamshire New University 2005 — 2008
BA (Hons), Three Dimensional Multi-Disciplinary Design, 2:1
Mid Kent College 2001 — 2003
BTEC National Diploma/A Level, Fine Art/Art and Design, Merit/B
The Cornwallis 1996 — 2001
GCSE
Experience
Thrifty Car & Van Rental February 2013 - Present
Thrifty Car & Van Rental July 2011 - February 2013
Thrifty Car & Van Rental June 2010 - July 2011
Thrifty Car & Van Rental November 2009 - June 2010
Rail Europe Group February 2002 - August 2005
Skills
Training, Team Management, Sales, Pricing, Performance Management, Automobile, Leadership, CRM, Key Account Management, Travel Management, Team Building, Operations Management, Marketing Strategy, Sales Process, Customer Retention, Customer Service, Car Rental, B2B, Coaching, Sales Management, Logistics, Leisure, Customer Satisfaction, Microsoft Office, Stakeholder Management, Management, Budgets, New Business Development, Teamwork, Hospitality, Sales Operations, Business Travel, Team Leadership, Fleet Management, Event Management, Change Management, Negotiation, Training Delivery, Vehicles, Salesforce.com, Tourism, Automotive, Business Planning, Retail, Car Hire Van Hire..., Contract Negotiation, Account Management, Employee Training, Forecasting, Supply Management