Leeds, West Yorkshire, United Kingdom
IT Support
Information Technology and Services
Education
Zenos 2011 — 2011
CompTIA A+, MCITP, MCTS, MTA, NVQ Level 3 Diplomas, IT, Pass
Grangefield School 2004 — 2009
5 + GCSEs
Experience
Leeds City College April 2013 - Present
Sky January 2013 - April 2013
Wm Morrison Supermarkets Plc October 2011 - January 2013
Skills
Remote User Support, Windows Vista, Networking, Computer Hardware, IT Hardware Support, Customer Support, Team Leadership, Customer Engagement, Teamwork, Windows XP, Customer Service, Android, Hardware, Windows Phone, ITIL, Windows 7, Hardware Diagnostics, Passion for Helping..., Hardware Support, Microsoft Office, Apple OS, Mobile Technology, Infrastructure, Help Desk Support, Remote Desktop, Active Directory, Mobile Devices, Customer Experience, Hardware Installation, Information Technology, Remote Access, HP Server Hardware, Time Management, Windows, Service Desk, Technical Support, Software Installation, Wireless Networking, Mac OS, iPad, TCP/IP protocols, Web Services, Windows Server, Network Hardware, iPhone, Microsoft Technologies, Software, Mobile Device Management, LAN-WAN, Windows XP Pro