London, United Kingdom
Senior Solutions Consultant at Royal Bank of Scotland
Information Technology and Services
Education
Niels Brock - Business College 2004 — 2007
Merkonom, Practical Management, Project Management, Organisation, Leadership
Teknisk Skole Ringsted 1996 — 2000
Radiomekaniker, Electronics Repair Engineering
Hedemølle Efterskole 1995 — 1996
Public School
Davidskolen 1985 — 1995
Public School
Experience
Royal Bank of Scotland August 2015 - Present
Serve the City Luxembourg a.s.b.l. November 2012 - July 2015
Sony Digital Reading Services (EU & AU) November 2011 - September 2014
Sony Europe September 2010 - October 2011
Sony Electronics (USA) June 2011 - September 2011
Sony Europe September 2007 - August 2010
Sony Nordic October 2000 - August 2007
Krogh Hansen ApS August 1996 - August 2000
Skills
E-commerce, Team Leadership, Product Management, Customer Satisfaction, Customer Service, Innovation Management, Client Relations, Start-ups, Strategic Partnerships, Digital Marketing, Integration, Customer Journey Mapping, Outsourcing, Strategic Planning, Digital Strategy, Scrum, Operations Management, Customer Experience, Business Analysis, Cross-cultural Teams, Customer Experience..., Mobile Devices, Sales, Project Management, Technical Support, CRM, Business Development, Call Centers, Technology Integration, Online Support, Entrepreneurship, Leadership, Design Thinking, Process Improvement, Agile Project Management, Salesforce.com, Information Technology, Management, Organizational Culture, Strategy, User Experience, Training, Consumer Electronics, Change Management, Customer Support, Vendor Management