Birmingham, United Kingdom
Aftersales Direct Accounts & Fleet Programmes Manager at Jaguar Land Rover
Automotive
Education
ANLP International CIC 2014 — 2015
NLP Diploma, Neurolinguistic Programming
De Montfort University 2000 — 2002
CIM Chartered Marketer, Chartered Institute of Marketing Post Graduate Diploma
Harper Adams University (Agricultural) 1984 — 1987
HND Agricultural Marketing and Business Administration
Experience
Jaguar Land Rover April 2013 - Present
Volkswagen Group January 2008 - March 2013
T-Systems June 2006 - November 2007
gedas united kingdom uk (former IT side of the Volkswagen Group) 2005 - 2006
gedas UK Limited 2001 - 2005
Network Group UK PLC / Nexus (Formed from Network Group demerger in 1999) 2000 - 2001
NETWORK GROUP / NEXUS (Formed from Network Group demerger in 1999) 1999 - 2000
NETWORK GROUP / NEXUS (Formed from Network Group demerger in 1999) 1997 - 1999
NETWORK GROUP / NEXUS (Formed from Network Group demerger in 1999) 1994 - 1997
Chambers of Sutton Limited (Ford Main Dealer) 1988 - 1994
Skills
Sales Operations, Management, Marketing, Forecasting, Account Management, Fleet Management, Market Planning, B2B, Automotive Aftermarket, Customer Retention, Outsourcing, Vehicles, Business Intelligence, Sales Management, Sales, Marketing Management, Business Strategy, Business Planning, Dealers, Customer Satisfaction, Profit, Automotive, Team Management, Process Improvement, Team Leadership, Key Account Management, Strategy, Product Development, Change Management, CRM, Strategic Planning, Marketing Strategy, Parts, Recruiting, Continuous Improvement, Product Marketing, Retail, Warranty, Operations Management, Negotiation, Dealer Management, New Business Development, Sales Process, Product Launch, Competitive Analysis, Purchasing, Aftersales, Training, Pricing