Dorking, Surrey, United Kingdom
IT Service Manager / Supplier Manager @ Legal & General
Insurance
Education
Northbrook College 1989 — 1992
National Diploma In Computer Science, BTEC Computer Studies
Littlehampton Community School 1985 — 1989
10 GCSE's, Maths, English, Computer Studies, Accounting, Communications, Physics, Technology
Experience
Legal & General November 2009 - Present
Tata Consultancy Services June 2007 - November 2009
KBR June 2004 - June 2007
Friends Provident September 2003 - June 2004
Virgin Atlantic Airways February 2001 - September 2003
Computer Science Corporation August 1992 - February 2001
Skills
Incident Management, Leadership, Customer Service, Infrastructure, Telecommunications, Project Planning, Sla, Account Management, Consulting, Business Process, IT Outsourcing, ITIL, Project Management, Governance, Outsourcing, Vendor Management, Recruiting, Team Building, IT Service Management, Team Management, Service Desk, CRM, Project Portfolio..., Integration, Problem Solving, Project Delivery, Program Management, PRINCE2, Information Technology, Service Management, IT Strategy, Business Analysis, Key Account Management, Service Delivery, Insurance, Requirements Analysis, Offshoring, Team Leadership, Stakeholder Management, Data Center Relocation, Management, Resource Management, Business Process..., Process Improvement, Data Center, Change Management, Service Improvement, IT Management, Shared Services, Business Transformation