Penllergaer, Swansea, United Kingdom
IT Service Delivery Manager (available for new opportunities)
Information Technology and Services
Education
Glasgow College of Commerce (evening class) 1975 — 1975
Stock Exchange Business & Practice, Stock Exchange Business & Practice
St. Ambrose High School 1970 — 1974
English, English Language and Literature, General
Experience
National Institute for Social Care & Health Research - NHS Wales January 2014 - May 2014
Kingspan Insulated Panels, UK July 2013 - October 2013
NWIS NHS (National Health Service Wales Informatics Service) September 2012 - June 2013
The National Trust (For Places of Historical Interest & Natural Beauty) February 2003 - March 2012
Fujitsu 2000 - 2002
Fujitsu 1998 - 2000
EDF Energy (was London Electricity) 1997 - 1998
GlaxoSmithKline 1996 - 1997
Iron Trades Insurance (Belgravia, London) 1994 - 1996
BT, Mercury Communications, Norwich Union Insurance, AGF Insurance and North West Water 1991 - 1994
Skills
JSX, Customer Service, MVS/XA, Project Management, Visio, MS Windows XP, Windows Server, MVS/ESA, Lotus Smartsuite, MS Visio, CA1, RACF, Remote Infrastructure..., DOS, Peregrine, VTAM, Internet Explorer, OS/2, CA Dispatch, HSM, Assyst, Touch Paper, IT Service Management, CA7, LAN/WAN Technologies, Desktop Administration, Power Help, Cisco Technologies, Helpdesk Management &..., Desktop Deployment, Infoman, Microsoft Excel, CC-Mail, Remedy Software, Supersession, NT 4.0, Strategic Planning, JES2, IBM Tivoli, CA TNG, SNA, MS Access, TCP/IP protocols, NAS, MS Outlook, MS Publisher, VPN, TSO, CICS, MS Word