Halton, Cheshire, United Kingdom
Director, Henley Training & Consultancy Services Ltd.
Management Consulting
Education
St Francis Xavier's College, Woolton, Liverpool 1975 — 1982
11 GCSE "O" Levels; 4 GCSE "A" Levels, Spanish, French, English Literature, General Studies
Civil Service College, Sunningdale 1987 — 1988
Certificate in Training & Development, Assoc. ITD
Newcastle College 2005 — 2005
Certificate in Life Coaching
Experience
Henley Training & Consultancy Services Ltd. / Henley Training Associates August 1998 - Present
Telecom Plus PLC June 2012 - Present
IDG 1997 - 1998
St Helens Metropolitan Borough Council 1995 - 1997
Employment Department 1990 - 1995
Department of Trade and Industry 1987 - 1990
DTi - Department of Trade & Industry 1985 - 1990
Marks & Spencer plc 1982 - 1984
Skills
Team Leadership, Human Performance, Change Management, Training Delivery, Trainer Training, Motivational Speaking, Time Management, Presentation Skills, Team Building, Performance Management, Communication skills, Note Taking & Minute..., Classroom Training, Career Development, Training Workshops, Change Leadership, Assertiveness, Recruitment & Selection..., Dealing with Difficult..., Training Consultancy, Large Group Facilitation, Performance Consulting, Culture Change, Recruiting, Behavioral Training, Coaching, Conflict Management, Soft Skills, Instructor-led Training, Feedback, Organizational..., Management, Customer Service..., Confidence & Self..., Management Development, Team Management, Stress Management, Executive Coaching, Leadership Development, Presentation Skills..., Personal Development, Motivation, Experiential Learning, Performance Improvement, Business Writing, Managing / Chairing..., Training, Public Facilitation, Trainers, Presentation Coaching