Wycombe Marsh, Buckinghamshire, United Kingdom
Service Desk Analyst at Buckinghamshire New University
Information Technology and Services
Education
Brooklands College 2006 — 2008
A Level, Computing
Thamesmead Secondary 2002 — 2006
GCSE, Science
Experience
Buckinghamshire New University March 2015 - Present
Buckinghamshire New University March 2015 - Present
Epoq IT Limited August 2013 - February 2015
NHS Surrey PCT June 2010 - August 2013
Surrey Primary Care Trust November 2010 - October 2012
Surrey Primary Care Trust November 2008 - February 2010
Skills
Servers, Microsoft Excel, VBA, Technical Support, DNS, Networking, Windows, Windows XP Pro, Virtualization, Antivirus, Sla, DHCP, Mac OS X, Windows 7, Outlook, Software Documentation, Group Policy, Microsoft Office 2003, VPN, Help Desk Support, Programming, Troubleshooting, Service Desk, Change Management, VMware, Microsoft Exchange, Incident Management, IT Operations, Desktop Computers, WSUS, Microsoft Office, Laptops, Citrix, McAfee, Windows XP, Windows Server, Remote Access, Customer Service, Citrix Metaframe, XP, System Administration, Active Directory, Remote Desktop, Account Management, Computer Hardware, OS X