London, United Kingdom
Service Desk Technician at Farrer & Co
Information Technology and Services
Experience
Savills March 2014 - July 2014
Ashurst October 2013 - March 2014
Computacenter November 2009 - August 2013
The Walt Disney Company May 2007 - June 2009
Discotec November 2005 - May 2008
Skills
Ad Hoc Reporting, Employee Training, Windows 7, Problem Analysis, Quality Assurance, Oracle, Software Installation, Problem Management, Relationship-builder..., Escalations Management, Coaching, Microsoft Excel, iPhone Support, DJ, Direct Client..., Sla, Problem Solving, Department Budgeting, Laserforms, Live Events, Escalation Resolution, Alto Saxophone, Reporting & Analysis, Promotions, Quality Control, Time Management, Customer Service, SharePoint, Windows Server, Active Directory, FileSite, Enthusiastic..., NetDocuments, SAP, Microsoft Exchange, Customer Support, Blackberry OS, Process Management, Aderant, SCCM, Mac OS, Major Incident..., Hummingbird DM, Modeling, BigHand Digital..., Symantec Endpoint..., Symantec Service Desk, Copitrak, Spanish-speaking, Blackberry Enterprise...