Marford, Wrexham, United Kingdom
An experienced Customer Service Consultant, Mystery Shopper & people coach.
Human Resources
Education
Yale Sixth Form College 1975 — 1978
10 'O' Level & 3 'A' Level Qualifications
Yale Sixth Form College 1974 — 1976
3 'A' Level Qualifications
Grove Park Girls School 1971 — 1973
10 'O Levels'
Experience
Merrill Consultancy November 2012 - Present
Royal Bank of Scotland July 2005 - November 2012
Royal Bank of Scotland June 2001 - June 2005
NatWest Bank February 1992 - May 2004
NatWest Bank May 1990 - January 1992
Skills
Problem Solving, Mortgage Lending, Training, Risk Management, Strategy, Branch Banking, Investments, Stakeholder Management, Financial Advisory, Private Banking, Business Development, Team Management, Strategic Financial..., Recruiting, Innovation, Business Planning, Financial Risk, Commercial Banking, Income Protection, Customer Service, Collaboration, Management, Linkedin, Finance, Emotional Intelligence, Insurance, Executive Coaching, People Development, Recruitment/Retention, Personal Branding, Coaching, Performance Management, Leadership, Sales Management, Financial Services, Wealth Management, Communication, Portfolio Management, Change Management, Wealth, Active Listening, Team Leadership, Relationship Management, Banking, Credit Cards, Wealth Management..., Sales, Management Development, HR Consulting, Loans