Manchester, United Kingdom
Customer Service Analyst, International shared Services at International Game Technology
Information Technology and Services
Education
South East Derbyshire College 1993 — 1994
GNVQ, Various, 2/3
Woodway Park Community College 1985 — 1988
GCSE, Various, A to D
Experience
International Game Technology July 2014 - Present
World Wide Clinical Trials January 2014 - July 2014
Derbyshire Health Informatics Services November 2013 - January 2014
Nottingham Trent University August 2012 - May 2013
National College for school Leadership November 2011 - July 2012
Northcliffe Media December 2004 - November 2011
Direct Valuations June 2004 - December 2004
PC Servicecall April 2002 - June 2004
Gedling Borough Council January 2002 - April 2002
Mastercare December 2000 - September 2001
Skills
HP Server Hardware, Microsoft Office, CSS, Safeboot, Windows 8.1, Enterprise Vault, Social Media, IT Hardware Support, Technical Training, Project Management, Ubuntu, Wyse Thin Client ..., veritas Backup Exec, SQL Query Reporting, Citrix Shadow, Offline files, Xenapp, Citrix Metaframe, Customer Service, Telephone Skills, Citrix, Network Administration, Citrix Access Gateway, HTML, Microsoft Office 2013, Technical Support, RSA Tokens, Windows XP Pro, Fortinet, Switches, VNC, IPOS, Internet Explorer, Cisco Webex, Virtual Assistance, Enpoint Encryption..., Windows Server, Logmein, Laptops, Mcafee Enpoint..., Remote User Support, SCCM, Microsoft Excel, Active Directory, Microsoft Exchange, Arcserve 11, Microsoft Cluster, Windows 7, Blackberry Enterprise..., Offline file...