Maidenhead, Berkshire, United Kingdom
Service Delivery Manager at Attenda
Information Technology and Services
Experience
Attenda January 2015 - Present
Capita IT Services August 2012 - December 2014
Capita Internal Resourcing August 2010 - July 2012
Capita Internal Resourcing November 2008 - August 2010
Swan iT Recruitment May 2005 - October 2008
Skills
Risk aware, IT Outsourcing, Organizational..., Recruiting, Change Management, Offshoring, Service Management, Recruitment, Interviews, Project Management, Business Process..., Customer Satisfaction, Business Analysis, Pre-sales, Client Management, Business Transformation, Team Management, Campaign Management, Business Relationship..., ITO, Incident Management, Software Documentation, IT Service Management, SLA, Management, Forecasting, Consulting, Analysis, Service Improvement, Strategic Planning, Information Technology, BPO, Strategy, Managed Services, Business Planning, IT Strategy, SAP, Stakeholder Management, Recruitment/Retention, ITIL, CRM, Professional Services, Governance, Outsourcing, Service Delivery, Project Delivery, Transition Management, Sales Operations, Resourcing, Vendor Management