Preston, United Kingdom
Funding and Quality Admin Support at SSP
Human Resources
Education
UCLAN 1998 — 2000
BSC, Mathematical Sciences
Queen Elizabeth School Kirkby Lonsdale
BSc, Mathematical Sciences
Experience
Select Service Partners October 2011 - Present
Xchanging September 2009 - September 2011
Xchanging July 2007 - September 2009
Xchanging June 2005 - July 2007
Experian December 2002 - June 2005
Experian March 2002 - December 2002
Ladbrooks April 2001 - November 2001
Skills
Process Improvement, Software Documentation, Business Analysis, Call Centers, Customer Experience, Recruiting, Personnel Management, Culture Change, Team Leadership, Coaching, Team Building, Training Delivery, Succession Planning, Change Management, Training, Business Process Mapping, Management Development, Sourcing, Management, Customer Service, Project Planning, Employee Engagement, Leadership, HR Policies, Vendor Management, Performance Improvement, Talent Management, Quality Management, Team Management, Soft Skills, Microsoft Excel, Operations Management, Organizational..., Service Delivery, Outsourcing, Leadership Development, Stakeholder Management, Call Center, Business Process..., Resource Management, Program Management, Project Management, Human Resources, BPO, Employee Training, Performance Management