Birmingham, United Kingdom
Service Design Lead at Jaguar Land Rover
Information Technology and Services
Experience
Jaguar Land Rover November 2014 - Present
Deutsche Bank May 2012 - November 2014
Deutsche Bank April 2010 - May 2012
Tata Steel March 2008 - April 2010
Davis Langdon LLP October 2005 - June 2007
Vodafone Ltd (Telecommunications) March 1999 - October 2005
Skills
Vendor, Disaster Recovery, PRINCE2, Project Planning, Unix, Time Management, Information Technology, Discovery Tools, Problem Management, Windows Server, Data Quality Planning..., Outsourcing, Service Delivery, IT Strategy, Testing, SharePoint, Process Improvement, Management, Change Management, Technical Support, Strategy, IT Management, IT Operations, Citrix, Networking, Service Management, Team Leadership, Service Level Agreements, ITIL Certified, Stakeholder Management, Cisco Technologies, Sla, ADDM, Operational Level..., Incident Management, Sharepoint..., System Deployment, Service Desk, Project Management, Communications Planning, ITIL, IT Service Management, Basics of Unix, Service Improvement, Windows Sharepoint..., Software Documentation, Vendor Management, Project Delivery, PMO, BMC Remedy