Luton, United Kingdom
Head of Service Delivery , Group Information Services
Information Technology and Services
Education
Torells 1983 — 1988
Experience
Computacenter February 2015 - Present
Computacenter February 2010 - February 2015
Computacenter November 2009 - February 2010
BT Global Services October 2008 - November 2009
British telecom June 2005 - October 2008
BP May 2004 - June 2005
BP February 2002 - May 2005
Merrill Lynch September 2000 - January 2003
NatWest Bank October 1996 - September 2000
Skills
HP, Disaster Recovery, Service Improvement, IT Management, Sla, Cloud Computing, Team Management, Security, Infrastructure, Information Technology, Stakeholder Management, Project Delivery, Crisis Management, Problem Management, Digital Security, Managed Services, Change Management, Solution Architecture, Collaborative Problem..., IT Transformation, Professional Services, Operations Management, ISO 20000, PRINCE2, BMC Remedy, Management, Citrix, Incident Management, IT Outsourcing, Outsourcing, Service Desk, Business Continuity, Major Incident..., IT Strategy, Governance, Pre-sales, Technical Support, Data Center, Strategy, System Deployment, Vendor Management, Enterprise Architecture, Service Delivery, IT Operations, IT Service Management, PMO, ITIL Certified, ITIL, Service Management, ITIL v3 Foundations...