Milton Keynes, United Kingdom
Senior Management Consultant at DEVELOP LIFE LTD
Management Consulting
Education
Jones' West Monmouth School 1965 — 1971
Park Terrace Infants School 1959 — 1964
Experience
DEVELOP LIFE LTD June 2014 - Present
Obrar 2007 - May 2014
Develop Life Ltd January 2006 - May 2014
Everything Everywhere Ltd March 2012 - June 2013
Firstsource Solutions Limited October 2010 - March 2012
Talk Talk 2007 - 2010
Calcom Group 2003 - 2005
RS Components May 2001 - December 2003
Merchants, Dimension Data 1998 - 2001
Merchants 1998 - 2001
Skills
Operations Management, Leadership, Culture Change, Local Government, Public Sector Consulting, Business Process..., Service Delivery, Project Planning, Offshoring, Transition Management, Coaching, Outsourcing, Business Strategy, Knowledge Management, Team Management, E-Learning, Management Consulting, Customer Experience, PMO, Business Process, Organizational..., Vendor Management, Training Delivery, Program Management, Change Management, Business Transformation, Talent Management, Organizational Design, Contact Centers, Employee Engagement, Leadership Development, Performance Improvement, Project Delivery, Project Management, Telecommunications, Sla, Performance Management, Workforce Management, Soft Skills, Training, Transformational..., Business Analysis, Call Centers, Process Improvement, Management, BPO, Stakeholder Management, PRINCE2, Management Development, Strategy