Belfast, United Kingdom
Community Care Worker at Advanced Community Care
Hospital & Health Care
Education
De la salle Secondary School , Belfast 1982 — 1987
High School
Experience
Advanced community care February 2015 - Present
British Telecom March 2014 - January 2015
TeleTech September 2013 - December 2013
UTV December 2010 - August 2013
Sky Broadband September 2007 - December 2010
Skills
Microsoft Office, Team Leadership, Windows, Operating Systems, Phone Etiquette, Phone Manner, Computers, DNS, Customer Service, Computer Hardware, Remote Desktop, Telecommunications, Driving License, Desktop Application..., Technical Leadership, Customer Satisfaction, Telephone Skills, Computer Network..., Networking, Fault Resolution, Help Desk Support, Training, Troubleshooting, Passion for Helping..., Online Help Development, Performance Management, Windows XP Pro, Customer Experience, Call Centers, Technical Support, Online Help, Software Installation, Team Management, Microsoft Word, Fault Finding, Multi-line Phone, Customer Support, Windows 7, Laptops, Website Updating, Desktop Support..., Computer Repair, System Deployment, Servers, Telephony, Help Desk Implementation, Windows XP, Broadband, Website Development, Customer Engagement