Sheffield, South Yorkshire, United Kingdom
Analyst Developer 2 at HSBC Technical Services Software Development UK
Financial Services
Education
Loxley College Sheffield
Book keeping, Commerce, Communication, Business Calculations
Stocksbridge College Sheffield
Bachelor of Technology (BTec) - National Examination Board for Supervisory Studies (NEBSS), Industrial Management and Technology: Computer Science, Microelectronic Systems, Maths, Physics
Experience
HSBC Technical Services - Software Development UK May 2013 - Present
HSBC Technical Services - Software Delivery UK September 2012 - August 2013
HSBC Technical Services - Software Delivery UK January 2008 - September 2012
HSBC Retail Bank UK November 2005 - January 2008
HSBC Retail Bank UK September 1997 - November 2005
Skills
Call Center, Testing, Risk Management, Business Analysis, DB2, CRM, Analysis, Ballet, Service Delivery, Teamwork, Visio, Relationship Management, Customer Satisfaction, IBM Rational, Credit, System Administration, PowerPoint, Customer-focused, Back Office, Team Leadership, Banking, Business Requirements, Process Improvement, Erwin, Microsoft Excel, Data Analysis, Microsoft Office, Wealth, Credit Cards, Financial Services, Requirements Analysis, User Acceptance Testing, Agile Methodolgy, COBOL, Microsoft Word, SWIFT payments, Management, Systems Analysis, Requirements Gathering, Customer-facing, Internet Banking, Customer Service, Lotus Notes, Retail Banking, Sales, Office Administration