Slough, Berkshire, United Kingdom
Policy and Implementation Executive Inflight Customer Experience, British Airways.
Airlines/Aviation
Experience
British Airways April 2012 - Present
British Airways December 2010 - April 2012
British Airways July 2008 - June 2010
British Airways April 2004 - March 2008
British Airways August 1998 - March 2004
British Airways 1991 - 1998
Skills
Airports, Team Leadership, Aviation Security, Customer Satisfaction, Managing Employees, Training, Flights, Cross-functional Team..., Coordination, Airline management, Leadership, Airline Ticketing, Airport Management, Crisis Management, Aviation, Travel Management, Customer Service, Commercial Aviation, Team Coordination, Operational Management, Project Planning, Collaborative, Aircraft Maintenance, Performance Appraisal, Customer Focus, Government Liaison, Managing High..., Communication, IATA, Amadeus, Civil Aviation, Organizational..., Developing Staff, Business Travel, Management, Team Motivator, Staff Training, Supporting, Team Building, Customer Relations, Ground Handling, Operations Management, Stakeholder Management, Delegation, Decision Making, Performance Management, Airlines, Operating, Operational, Airline Management